SHIPPING & RETURNS
SHIPPING POLICY
I offer FREE DELIVERY to most areas of mainland UK. For delivery to the Highlands, Ireland and all other areas outside of mainland UK please contact me for a quote.
I have a courier that I regularly use, they provide a 2 man service and will take up to a first floor. If you require an item being taken to a higher floor with no lifts available please let me know and i'll get this arranged.
RETURN & EXCHANGE POLICY
As per UK distance selling regulations if you are unhappy with your item bought from my READY TO BUY selection you have 14 days from the day of delivery to arrange a return. Return shipping fees are to be covered by you. The item must be throughly wrapped and returned in saleable condition, a refund will be processed once the item is back with me and checked over for damage.
The guidelines do NOT cover custom ordered/commissioned items, these are NON refundable unless faulty upon delivery.
Please check ALL measurements of the items to be ordered plus the space the item will be sitting to make the item will fit prior to placing an order. I will send photos after I've completed any pieces so please make sure you are happy with all details of your order before agreeing for the item to be sent.